Know Before The Show
Beverage & Concession Service
Bar service and light snacks are available at the concession counters, which are located in lobbies of the theatre before each performance and during intermission. This service generally opens one hour before a performance.
Outside food and drinks are prohibited inside the auditorium.
Beverages purchased from concessions are allowed in the auditorium on a show by show basis only.
Avoid the line-up with our new London Bar online. Click here to order your pre-show or intermission drinks and snacks. This service opens two hours prior to your event.
Perfumes & Scents
In consideration to your fellow patrons who may have sensitivities or allergies to scented products, we ask that you use such products with great discretion. If, as a patron, you experience difficulty due to another patron’s use of fragrance, please alert our front of house staff, who will do everything possible to accommodate you.
Each person, including children and infants in arms, must have a ticket for each performance. Children under the age of two who remain seated on the lap of an accompanying adult may be admitted free of charge, unless the show's promoter requires all ages to occupy and pay for a seat. It is recommended that attendees confirm with the box office whether the promoter allows children under the age of two at no cost. Any patron may be required to leave if found to be disturbing other patrons. Management in its sole discretion reserves the right to refuse admission.
The Jubilee has gone paperless with no "print at home" option when purchasing tickets through Ticketmaster.ca. Tickets are available via the Ticketmaster app (downloadable for FREE to your smart phone) or can be printed at the Will Call box office one hour prior to performance. Photo ID and proof of purchase is required for pick up at the box office. For more information on mobile ticketing, CLICK HERE.
There is a Ticketmaster outlet located in the Main Lobby at the Jubilee Auditorium. Their hours of operation are:
Monday through Friday | 10:00 AM - 4:00 PM (closed between 2:00 - 2:30 PM)
For all performances, the box office opens one hour before performance time
If you would like to purchase tickets for the Edmonton Opera, please visit www.edmontonopera.com.