• Booking Procedures
• Performance Rates
• Main Theatre
• Alcove Suite Experience
• Reception and Meeting Spaces
• Event Planner Checklist

Subscribe to our
E-Newsletter

BOOKING PROCEDURES

For information on booking the Southern Alberta Jubilee Auditorium, please contact
Gerri Goulet at (403) 297-8022 or gerri.goulet@gov.ab.ca.

First Hold

• A first hold may be placed on a date for a limited time without a deposit.
• The first hold is considered a tentative booking only.
• As soon as a decision is made regarding the date, we request that the office be
  contacted to confirm or release the hold.
• Once the office is notified of a decision to use a date, a signed contract and a 25 percent deposit on the base rental must be received for a booking to be fully confirmed.

Second Hold

• A second hold may be placed on a date with an existing hold.
• If the first hold cancels, the second hold will be contacted and offered the space.
• Should the second hold wish to secure the date immediately, they may challenge the first hold by paying a 50 percent non-refundable deposit. Once this deposit is received, we will contact the first hold and they will have 48 hours to confirm the date by remitting a 50 percent deposit, or release the date to the second hold.
• If the first hold pays the deposit and confirms the date, then the challenge deposit will be returned. Alternatively, if the first hold declines, then the challenging hold will retain the date.
• Once the contract is signed, the event is confirmed and the 50 percent non-refundable deposit will be credited to the final bill.

Cancellation

If an event is cancelled after a deposit has been paid, the deposit is forfeited along with any incurred or committed expenses.

Non-Profit Rate

To receive the not-for-profit rate, we require a copy of registered Alberta non-profit documentation be provided prior to the event being contracted. This documentation must match the name of the licensee.

Insurance

All licensees of the building are required to obtain general liability insurance coverage in
the amount of $2,000,000.00 inclusive per occurrence. This insurance is mandatory; and it is necessary that proof of insurance be provided to the Southern Alberta Jubilee Auditorium
prior to the event.

Ticketing

Everyone attending an event, including children and babes in arms, requires a ticket. Tickets for all events at our facility must be handled through Ticketmaster. You may contact Ticketmaster directly at: Administration Office - (403) 294-7409

Ticketmaster leases and operates the Box Office in the lobby of the building. The Box Office
is unavailable to licensees whose tickets are not sold through Ticketmaster. At your request,
a table may be set up in the lobby on the day of your performance for ticket sales.

Merchandise Sales

The Southern Alberta Jubilee Auditorium collects a 20 percent commission on all merchandise sales. Licensees are responsible for staffing all merchandise sales.

Front of House Staff

Rentals will include all the necessary front of house staff for events. The Southern Alberta Jubilee Auditorium will schedule ushers, ticket takers, coat check personnel, and coffee and liquor bar staff, based on total ticket sales and the nature of the event.

SOCAN

The Society of Composers, Authors and Music Publishers of Canada require you to purchase
a SOCAN licence if you use copyright music during an event. Payment of SOCAN fees is the responsibility of the licensee.

The Adobe Acrobat Reader is required and can be downloaded free of charge from the Adobe website.